Replacing a Workstation

With the existing workstation still on the network confirm firmware (drivers) before disconnecting

Connecting workstation to network

  1. Install workstation on the same network cable being replaced

  2. Install new keyboard and mouse

  3. Reconnect monitors onto new workstation

  4. Log in with contractors Admin account

  5. Confirm workstation has proper static IP address

  6. Verify computer has network connection (ping the app server IP address)

  7. Any issue with this contact BPR service desk (855) 447-4457 IThelpdesk@brookfieldpropertiesretail.com

Installing Monitors

  1. Verify computer has proper video card software driver to match video card

  2. If video card driver needs to be installed contact BPR service desk

  3. Any issue with this contact BPR service desk (855) 447-4457 IThelpdesk@brookfieldpropertiesretail.com

Install Victor 6.0

  1. Edit Victor Application Server by setting Domain Name to proper corporate app server (use C name example: CCTVMGMT1.generalgrowth.com)

  2. Set display name to “Corp App Server #”

  3. Remove “localhost” from server drop down list

Matrix

Update the new workstation name for the matrix monitors

Connecting AD2089 Controller

  1. Connect AD2089 controller (joystick) via serial to USB cable

  2. Verify computer has proper serial to USB driver

  3. Load proper software drive if necessary

  4. Within Victor create new Keyboard (delete old keyboard)

User Roles

  1. Keyboard update the roll permission and remove permission for old keyboard

  2. Monitors update the roll permission and remove permission for old monitors  

  3. Workstation update the roll permission and remove permission for old workstation  

Testing

  1. Have security dispatch log onto workstation

  2. Security Dispatch log into Victor

    1. Test Salvos

    2. Test keyboard

    3. Test Matrix